Booking

Set up services and working hours

What people can book, how long it takes, who does it and when your team works, including time off and closed days.

Step 1

Go to Services & team and choose “+ New service”.

Set up services and working hours, step 1

Step 2

Give it a name and, if you like, a price and a description: clients see them when they book. Kwazi doesn’t take payments; the price is only shown.

Set up services and working hours, step 2

Step 3

Choose the location and how long it takes. Need time between appointments to tidy up or travel? Add free time before or after.

Set up services and working hours, step 3

Step 4

Choose whether online bookings are confirmed right away, or whether you approve each one first. Approving first means the client waits for your answer.

Set up services and working hours, step 4

Step 5

Tick who offers this service. Clients can then choose one of them, or anyone.

Set up services and working hours, step 5

Step 6

Tick “Bookable online” to show it in the booking calendar on your website.

Set up services and working hours, step 6

Step 7

Choose “Save service”.

Set up services and working hours, step 7

Step 8

Team tab: pick a team member on the left. At the top, “Name clients see” is the name in emails and the booking calendar. Without one, clients see “Team member”.

Set up services and working hours, step 8

Step 9

Below it, set their working hours per day. “+ Add hours” adds a second block, for example after lunch.

Set up services and working hours, step 9

Step 10

Same hours every weekday? Fill in Monday and choose “Use Monday’s hours for every weekday”.

Set up services and working hours, step 10

Step 11

Choose “Save working hours”.

Set up services and working hours, step 11

Tip: Time off or a day with extra hours: add it lower on the same page, under “Time off and extra hours”.

Step 12

Public holidays and other days your business is closed: “Closed days”. Nobody can book on those days.

Set up services and working hours, step 12

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