Contacts

Export contacts and answer a request about personal data

Download your contacts for Excel, and what to do when someone asks to see or delete their data (GDPR).

Step 1

Go to Contacts. Want only some of them? Search or filter first, or tick them. Then choose “Export”.

Export contacts and answer a request about personal data, step 1

Step 2

Choose how columns are separated. Opening it in Excel in Europe? Choose the semicolon, otherwise everything lands in one column.

Export contacts and answer a request about personal data, step 2

Step 3

Choose “Download CSV”.

Export contacts and answer a request about personal data, step 3

Step 4

Someone asks which data you keep, or to delete it? Use the privacy tools of WordPress: Tools → Export Personal Data (or Erase Personal Data). Fill in their email address.

Export contacts and answer a request about personal data, step 4

Step 5

Choose “Send Request”: the person confirms by email, and you then download or erase everything, Kwazi’s data included (contact, submissions, appointments, permissions and timeline).

Export contacts and answer a request about personal data, step 5

Tip: Moving a contact to the trash is not the same: you can restore it for 30 days. For a request to delete, use Erase Personal Data.

Still stuck?

A real person answers, in plain words. Use the help form, or ask on the WordPress forum.

Ask us a question